Ongoing & Periodic Services

Franchise Prequalification

Franchisee Prequalification is our way of vetting and thoroughly assessing investors or potential franchise buyers with interest in franchises, as regards their preferences, passion, investment capacity, credibility etc., prior to our recommending them to matching franchisors with suitable franchise propositions.

Franchise Brokerage Services

Similarly to franchise brokerage services, we enter into contracts with franchisors to recruit targeted number of franchisees, in line with specified criteria at a fee, off the franchise fee.

Franchise Brokerage Services

Franchisee Prequalification is our way of vetting and thoroughly assessing investors or potential franchise buyers with interest in franchises, as regards their preferences, passion, investment capacity, credibility etc., prior to our recommending them to matching franchisors with suitable franchise propositions.

Franchise Health Check

Smart franchise operators know to track the performance of their franchise programme often. There are often emergence of unexpected operational, technology or economy based risks in business, which particularly for franchises if not detected early and resolved, could potentially be a threat to the brand and not just a franchisee outlet.

A Franchise Health Check assesses the status of the franchise systems in view of industry risk trends, to establish potential or existing risks the brand is endangered to for resolution.

Mystery Shopping of Franchise Outlets

Towards demonstrating a commitment to accuracy, sustaining business standards and maintaining the brand promises to its customers, we recommend that franchisors Mystery Shop both the company owned and franchisee outlets at least twice a year. It takes just one franchise salesperson who takes the entrenched systems for granted, to cause the franchisor years of grief and potential litigation.

A franchise lawsuit caused by misrepresentations can easily erase years of profitability. Some of the areas assessed during the mystery shopping with the deployment of our professional mystery shoppers with button cameras include the following:

– Physical environment and ambiance of outlets

– Compliance with entire operational and policy guidelines

– Transactions speed and accuracy

– Level of professionalism and courtesy in handling customers and their requests

– Effectiveness of service channels and facilities

– Other operations parameter that may be of interest to your franchise

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